New Relic: Synthetics Delays and Irregularities for US region
AWS outage, Dec 15, 2021 · 49 vendors, 50 incidents
New Relic’s incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted +43 min vs the first vendor naming AWS)
Swipe sideways to see the whole diagram.
Mermaid source
flowchart LR
root["AWS<br/>own incident not archived"]:::inferred
h1["Within an hour<br/>15 vendors, 11 blamed AWS<br/>Daily, Gusto, Logz.io +12"]:::blames
root --> h1
me["New Relic (this incident)<br/>posted +43 min"]:::me
root -.->|"same window"| meFull event: timeline, evidence and all vendors →
Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.
Timeline of updates
- resolved
Between 15:11 and 16:55 UTC, some customers experienced synthetics delays and irregularities in the US West region due to issues with a hosting provider. The hosting provider has resolved the issue and our services have returned to their normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).