New Relic: Android Mobile Application Issues - US and EU Region
Affected components: Mobile : EuropeUI : Europe - Mobile : EuropeMobile : USUI : US - Mobile : US
Timeline of updates
- investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- investigating
New users are unable to login to Android application for the first time.
- identified
The issue has been identified and a fix is being implemented.
- monitoring
A fix has been implemented and monitoring the results.
- monitoring
We are continuing to monitor for any further issues.
- resolved
Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application.
We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
b1a42b00ea5bbf92…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by New Relic, started 2025-03-05 08:02 UTC, resolved after 0 min, 6 update(s).
- Title
- Android Mobile Application Issues - US and EU Region
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/fqq9n3wspj7y
New Relic profileRecent New Relic incidentsAll outages on March 5, 2025New Relic in March 2025MarkdownJSON