New Relic: Data Irregularities for EU Region
Affected components: Data Ingest : Europe - OTLP API : EuropeOTLP API : EuropeData Ingest : Europe - Trace API : EuropeTrace API : EuropeData Ingest : Europe - Synthetics : EuropeSynthetics : EuropeData Ingest : Europe - Log API : EuropeLog API : EuropeData Ingest : Europe - Infrastructure Agent : EuropeInfrastructure Agent : EuropeData Ingest : Europe - Mobile Agent : EuropeMobile Agent : EuropeData Ingest : Europe - Incident Intelligence API : EuropeIncident Intelligence API : EuropeData Ingest : Europe - Metric API : EuropeMetric API : EuropeAPM Agent : EuropeData Ingest : Europe - APM Agent : EuropeData Ingest : Europe - Event API : EuropeEvent API : EuropeBrowser Agent : EuropeData Ingest : Europe - Browser Agent : Europe
Timeline of updates
- resolved
Between 23:06 UTC and 23:16 UTC, some customers in the EU region may have experienced errors when sending metric timeslice data to New Relic, issues in viewing metric timeslice data in real time, and delayed or missing alert notifications related to real time data. Impacted data may not be recoverable.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
194616b7570acf36…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2026-09-16 00:14 UTC, resolved after 0 min, 1 update(s).
- Title
- Data Irregularities for EU Region
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/cgnttjznkqtf
New Relic profileRecent New Relic incidentsAll outages on September 16, 2026New Relic in September 2026MarkdownJSON