New Relic: Irregularities with Logs and Metrics
Timeline of updates
- resolved
Between 16:00 and 16:17 UTC, some customers experienced irregularities in New Relic Logs and Metrics. Data will not be recovered. We’ve resolved the issue with UI and/or alerts for Logs and Metrics in the US region. Services have returned to their normal operation.
From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by New Relic, started 2020-04-29 16:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Irregularities with Logs and Metrics
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/bw3xmzsn358g
New Relic profileRecent New Relic incidentsAll outages on April 29, 2020New Relic in April 2020MarkdownJSON