New Relic: Data Irregularities in the US and EU Region
Affected components: Dashboards : EuropeUI : Europe - Dashboards : EuropeDashboards : USUI : US - Dashboards : US
Timeline of updates
- investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
- investigating
Some customers in the US and EU regions may be experiencing delayed golden signal data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.
- identified
The issue has been identified and a fix is being implemented.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
Between 13:51 UTC and 15:20 UTC, some customers in the US and EU region may have experienced errors sending golden signal data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
000964a7eb5e1973…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by New Relic, started 2025-08-07 15:00 UTC, resolved after 42 min, 5 update(s).
- Title
- Data Irregularities in the US and EU Region
- Vendor
- New Relic
- Date
- URL
- https://rewindex.com/company/new-relic/incidents/btl2tm8vv4b6
New Relic profileRecent New Relic incidentsAll outages on August 7, 2025New Relic in August 2025MarkdownJSON