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New Relic: Data Ingest and Alert Delays in US Region

Impact: majorStatus: resolvedStarted Resolved (4.2 h)1 updateSource: status.newrelic.com (opens in new tab)

Timeline of updates

  1. resolved

    Between 02:03 UTC and 05:45 UTC on Wednesday, September 6, 2023, some customers in the US region may have experienced an impact to data collection and delayed or missing alert notifications. To prevent our customers from receiving a high volume of false-positive alert notifications during this interruption, alerts were temporarily suppressed for applicable customers between 02:20 UTC and 04:52 UTC. We have investigated and resolved a service interruption with our Cloud Service Provider and impacted services have returned to normal operations.

From New Relic’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.newrelic.com (opens in new tab). New Relic profile · Recent New Relic incidents · Markdown · JSON