New Relic change history: APM UI Irregularities

New Relic reported a major incident affecting US APM and UI, with some customers unable to see data in APM monitoring/tools. The incident started at 2024-12-05 09:38 UTC and was resolved at 2024-12-05 10:38 UTC (computed duration: 59 min); the final update separately reported customer impact between 07:20 UTC and 10:25 UTC on Dec 05.