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Netlify: Delayed Support Email Delivery to Microsoft 365 and Outlook Mailboxes

MinorStatus: monitoringeditedStarted Not resolved2 updateswww.netlifystatus.com (opens in new tab)

Affected components: Netlify Helpdesk

Timeline of updates

  1. identified

    We are aware that some Netlify Support email responses to customers using Microsoft 365 and Outlook-hosted mailboxes are experiencing delivery delays.
    These delays appear to be related to an ongoing Microsoft Exchange Online service disruption, with some messages being temporarily deferred by Microsoft's mail servers.
    Our Support team continues to process and respond to tickets, but affected customers may experience delays receiving our replies.
    We are monitoring email delivery and will provide an update as Microsoft's service recovers.

  2. monitoring

    We are monitoring email delivery and will provide another update once delivery is back to normal.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on www.netlifystatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Netlify, started 2026-11-13 10:29 UTC, not resolved, 2 update(s); edited after publishing.

Title
Delayed Support Email Delivery to Microsoft 365 and Outlook Mailboxes
Vendor
Netlify
Date
URL
https://rewindex.com/company/netlify/incidents/84jj827kqwzf

Netlify profileRecent Netlify incidentsAll outages on November 13, 2026Netlify in November 2026MarkdownJSON