Neon: ES-2331065
Affected components: Database ConnectivityProject/Branch Operations
Timeline of updates
- investigatingEdited
Beginning around 17:30 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may encounter slow compute startup times. This issue is being actively investigated.
- identified
Beginning around 17:30 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may encounter slow compute startup times. The cause has been identified and we are seeing recovery.
- monitoring
Between 17:30 UTC and 19:44 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may have encountered slow compute startup times. The issue has been mitigated, and we are monitoring to confirm full recovery.
- resolved
Between 17:30 UTC and 19:44 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may have encountered slow compute startup times. This issue is now resolved.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves these records existed by then and have not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
634114d919bf3d2d…Version 2 captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
f508ea2f5987c175…Version 3 captured
In the 2026-11-02 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
c8539aa98fde982b…
Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Neon, started 2026-11-02 20:33 UTC, resolved after 28 min, 4 update(s); edited after publishing.
- Title
- ES-2331065
- Vendor
- Neon
- Date
- URL
- https://rewindex.com/company/neon/incidents/6ae8f3973e42aa05ed5ae48b
Neon profileRecent Neon incidentsAll outages on November 2, 2026Neon in November 2026MarkdownJSON