# Neon: ES-2331065

> Neon status incident “ES-2331065” on 2026-11-02: impact minor (vendor’s label), 28 min, 4 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/neon/incidents/6ae8f3973e42aa05ed5ae48b
Last updated: 2026-11-02T21:03:46Z

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-11-02 20:33 UTC · Resolved: 2026-11-02 21:01 UTC · Duration: 28 min
- Updates: 4 · Affected components: Database Connectivity, Project/Branch Operations
- [Vendor status page: https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/6ae8f3973e42aa05ed5ae48b](https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/6ae8f3973e42aa05ed5ae48b)
- [Company: Neon](https://rewindex.com/company/neon.md)

## Timeline of updates

- **investigating** 2026-11-02 20:33 UTC _(edited after publishing)_: Beginning around 17:30 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may encounter slow compute startup times. This issue is being actively investigated.
- **identified** 2026-11-02 20:48 UTC: Beginning around 17:30 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may encounter slow compute startup times. The cause has been identified and we are seeing recovery.
- **monitoring** 2026-11-02 20:52 UTC: Between 17:30 UTC and 19:44 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may have encountered slow compute startup times. The issue has been mitigated, and we are monitoring to confirm full recovery.
- **resolved** 2026-11-02 21:01 UTC: Between 17:30 UTC and 19:44 UTC November 02 2026, customers in AWS US-East-2 (Ohio) may have encountered slow compute startup times. This issue is now resolved.

## Rewindex changes for this incident

- 2026-11-02 20:53 UTC: [Incident updated: ES-2331065](https://rewindex.com/change/r3459eff397ab19.md)
- 2026-11-02 21:03 UTC: [Incident updated: ES-2331065](https://rewindex.com/change/r71619fe1689b84.md)

## Cite this

Status incident (vendor impact label: minor) posted by Neon, started 2026-11-02 20:33 UTC, resolved after 28 min, 4 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/neon/incidents/6ae8f3973e42aa05ed5ae48b
- Citation: Neon, “ES-2331065” (2026-11-02 20:33 UTC). Archived by Rewindex: https://rewindex.com/company/neon/incidents/6ae8f3973e42aa05ed5ae48b (CC BY 4.0).
- Markdown link: `[Neon: ES-2331065 (2026-11-02)](https://rewindex.com/company/neon/incidents/6ae8f3973e42aa05ed5ae48b)`


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Canonical: https://rewindex.com/company/neon/incidents/6ae8f3973e42aa05ed5ae48b · Markdown: https://rewindex.com/company/neon/incidents/6ae8f3973e42aa05ed5ae48b.md · JSON: https://rewindex.com/api/v1/companies/neon/incidents/6ae8f3973e42aa05ed5ae48b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:28:08.202Z