Neon: es-2102196
Affected components: Account Creation
Timeline of updates
- identified
Starting at 14:47 UTC on July 30, 2026, customers might experience an error during account creation. The issue only impacts new account registrations. Customers may observe: New account registrations are failing. Next Update We will provide another update within 1 hour, or sooner if there is a material change in service status.
- identified
Starting at 14:47 UTC on July 30, 2026, customers might experience an error during account creation. The issue only impacts new account registrations. Customers may observe: New account registrations are failing. We identified the issue and are applying the remediation. Further updates will be provided within the next hour, or as events warrant.
- resolved
Between 14:47 UTC, July 30, 2026, and 12:26 UTC, July 31, 2026, a subset of customers may have experienced errors during account creation. The issue only impacted new account registrations. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience this may have caused. If you require further details about this incident, please submit a support ticket.
Rewindex changes for this incident
- Major incident: es-2102196 2026-07-31 10:40 UTC
Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab). Neon profile · Recent Neon incidents · Markdown · JSON