Neon: Issue with project or branch operations, api latency in ap-southeast-1
Affected components: Console APIProject/Branch Operations
Timeline of updates
- investigating
Starting at approximately 7:22 UTC July 08, 2026, customers in ap-southeast-1 region may experience delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may observe delays in Console API operations. Running computes are not affected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
- monitoring
Between 7:22 UTC and 8:16 UTC on July 08, 2026, customers in ap-southeast-1 region may have experienced delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may have observed delays in Console API operations. Running computes were not affected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
- resolved
Between 7:22 UTC and 8:16 UTC on July 08, 2026, customers in ap-southeast-1 region may have experienced delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may have observed delays in Console API operations. Running computes were not affected. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-18 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
00a33aec857f5b08…
Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Neon, started 2026-07-08 08:02 UTC, resolved after 54 min, 3 update(s).
- Title
- Issue with project or branch operations, api latency in ap-southeast-1
- Vendor
- Neon
- Date
- URL
- https://rewindex.com/company/neon/incidents/6a4e03fd9cc0214e81eee31f
Neon profileRecent Neon incidentsAll outages on July 8, 2026Neon in July 2026MarkdownJSON