# Neon: Issue with project or branch operations, api latency in ap-southeast-1

> Neon status incident “Issue with project or branch operations, api latency in ap-southeast-1” on 2026-07-08: impact minor (vendor’s label), 54 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/neon/incidents/6a4e03fd9cc0214e81eee31f
Last updated: 2026-07-08T08:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-08 08:02 UTC · Resolved: 2026-07-08 08:56 UTC · Duration: 54 min
- Updates: 3 · Affected components: Console API, Project/Branch Operations
- [Vendor status page: https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/6a4e03fd9cc0214e81eee31f](https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/6a4e03fd9cc0214e81eee31f)
- [Company: Neon](https://rewindex.com/company/neon.md)

## Timeline of updates

- **investigating** 2026-07-08 08:02 UTC: Starting at approximately 7:22 UTC July 08, 2026, customers in ap-southeast-1 region may experience delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may observe delays in Console API operations. Running computes are not affected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
- **monitoring** 2026-07-08 08:31 UTC: Between 7:22 UTC and 8:16 UTC on July 08, 2026, customers in ap-southeast-1 region may have experienced delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may have observed delays in Console API operations. Running computes were not affected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
- **resolved** 2026-07-08 08:56 UTC: Between 7:22 UTC and 8:16 UTC on July 08, 2026, customers in ap-southeast-1 region may have experienced delays with creating branches or projects, and with starting computes for existing endpoints. A subset of customers may have observed delays in Console API operations. Running computes were not affected. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience

## Cite this

Status incident (vendor impact label: minor) posted by Neon, started 2026-07-08 08:02 UTC, resolved after 54 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/neon/incidents/6a4e03fd9cc0214e81eee31f
- Citation: Neon, “Issue with project or branch operations, api latency in ap-southeast-1” (2026-07-08 08:02 UTC). Archived by Rewindex: https://rewindex.com/company/neon/incidents/6a4e03fd9cc0214e81eee31f (CC BY 4.0).
- Markdown link: `[Neon: Issue with project or branch operations, api latency in ap-southeast-1 (2026-07-08)](https://rewindex.com/company/neon/incidents/6a4e03fd9cc0214e81eee31f)`


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Canonical: https://rewindex.com/company/neon/incidents/6a4e03fd9cc0214e81eee31f · Markdown: https://rewindex.com/company/neon/incidents/6a4e03fd9cc0214e81eee31f.md · JSON: https://rewindex.com/api/v1/companies/neon/incidents/6a4e03fd9cc0214e81eee31f · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:23:31.238Z
