rewindex

CompaniesNeonIncidents

Neon: Issue with project or branch operations in ap-southeast-1 and sa-east-1

MinorStatus: resolvedStarted Resolved (55 min)3 updatesneonstatus.com (opens in new tab)

Affected components: Project/Branch Operations

Timeline of updates

  1. investigating

    Starting at approximately at 12:05 UTC July 01, 2026, customers in ap-southeast-1 and sa-east-1 regions may experience failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.

  2. monitoring

    Between 12:05 UTC and 12:39 UTC on July 01, 2026, customers in ap-southeast-1 and sa-east-1 regions may have experienced failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.

  3. resolved

    Between 12:05 UTC and 12:39 UTC on July 01, 2026, customers in ap-southeast-1 and sa-east-1 regions may have experienced failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on neonstatus.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Neon, started 2026-07-01 12:42 UTC, resolved after 55 min, 3 update(s).

Title
Issue with project or branch operations in ap-southeast-1 and sa-east-1
Vendor
Neon
Date
URL
https://rewindex.com/company/neon/incidents/6a450b460bbbeb5130d0ce87

Neon profileRecent Neon incidentsAll outages on July 1, 2026Neon in July 2026MarkdownJSON