# Neon: Issue with project or branch operations in ap-southeast-1 and sa-east-1

> Neon status incident “Issue with project or branch operations in ap-southeast-1 and sa-east-1” on 2026-07-01: impact minor (vendor’s label), 55 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/neon/incidents/6a450b460bbbeb5130d0ce87
Last updated: 2026-07-01T13:37:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-01 12:42 UTC · Resolved: 2026-07-01 13:37 UTC · Duration: 55 min
- Updates: 3 · Affected components: Project/Branch Operations
- [Vendor status page: https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/6a450b460bbbeb5130d0ce87](https://neonstatus.com/pages/incident/6878fc85709daa75be6c7e3c/6a450b460bbbeb5130d0ce87)
- [Company: Neon](https://rewindex.com/company/neon.md)

## Timeline of updates

- **investigating** 2026-07-01 12:42 UTC: Starting at approximately at 12:05 UTC July 01, 2026, customers in ap-southeast-1 and sa-east-1 regions may experience failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected. We are actively investigating the issue. Further updates will be provided within the next hour, or as events warrant.
- **monitoring** 2026-07-01 12:49 UTC: Between 12:05 UTC and 12:39 UTC on July 01, 2026, customers in ap-southeast-1 and sa-east-1 regions may have experienced failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected. The issue has been mitigated. We will continue to monitor the platform and confirm resolution. Further updates will be provided within the next hour, or as events warrant.
- **resolved** 2026-07-01 13:37 UTC: Between 12:05 UTC and 12:39 UTC on July 01, 2026, customers in ap-southeast-1 and sa-east-1 regions may have experienced failures with creating branches or projects, and with starting computes for existing endpoints. Running computes are not affected. The issue has been fully resolved, and all services are operating normally. We apologize for any inconvenience

## Cite this

Status incident (vendor impact label: minor) posted by Neon, started 2026-07-01 12:42 UTC, resolved after 55 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/neon/incidents/6a450b460bbbeb5130d0ce87
- Citation: Neon, “Issue with project or branch operations in ap-southeast-1 and sa-east-1” (2026-07-01 12:42 UTC). Archived by Rewindex: https://rewindex.com/company/neon/incidents/6a450b460bbbeb5130d0ce87 (CC BY 4.0).
- Markdown link: `[Neon: Issue with project or branch operations in ap-southeast-1 and sa-east-1 (2026-07-01)](https://rewindex.com/company/neon/incidents/6a450b460bbbeb5130d0ce87)`


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Canonical: https://rewindex.com/company/neon/incidents/6a450b460bbbeb5130d0ce87 · Markdown: https://rewindex.com/company/neon/incidents/6a450b460bbbeb5130d0ce87.md · JSON: https://rewindex.com/api/v1/companies/neon/incidents/6a450b460bbbeb5130d0ce87 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T12:56:51.547Z