Mux: Elevated Error-Rates for Video Delivery
Timeline of updates
- resolved
The elevated errors were isolated to a single customer making HTTP range requests for HLS chunks, which is not supported and led to a spike in HTTP 416 status codes. All services continue to operate normally.
From Mux’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.mux.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Mux, started 2019-03-22 17:26 UTC, resolved after 16 min, 1 update(s).
- Title
- Elevated Error-Rates for Video Delivery
- Vendor
- Mux
- Date
- URL
- https://rewindex.com/company/mux/incidents/v1h221c3yqqv
Mux profileRecent Mux incidentsAll outages on March 22, 2019Mux in March 2019MarkdownJSON