Mux: Increased error in Video Live and VOD

Impact: majorStatus: resolvedStarted 2026-06-18 10:16 UTCResolved 2026-06-18 13:18 UTC (3.0 h)4 updatesSource: stspg.io

Summary

Mux reported a major incident affecting Live and VOD delivery in Europe regions, starting 2026-06-18 10:16 UTC and resolved at 2026-06-18 13:18 UTC (3 h 2 min). Mux identified an issue with a CDN provider and said delivery returned to normal, with the actual impacted window reported as 9:30 - 10:30 UTC.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Mux Video - VODMux Video - Live

Timeline of updates

investigating2026-06-18 10:16 UTC
We are experiencing increased errors with delivery across Live and VOD in Europe regions and are actively investigating.
identified2026-06-18 10:57 UTC
We've identified an issue with a CDN provider in the impacted regions. We are seeing recovery, and continuing to monitor.
monitoring2026-06-18 11:31 UTC
Video delivery for Live and VOD in the impacted region has returned to normal operations. The impacted time frame was 9:30 - 10:30 UTC. We are continuing to monitor.
resolved2026-06-18 13:18 UTC
This incident has been resolved.

Rewindex changes for this incident

Major incident: Increased error in Video Live and VOD 2026-06-18 10:16 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mux profile · Recent Mux incidents · Markdown · JSON