Mux: Partial loss in delivery usage and billing data
Timeline of updates
- resolved
We experienced a disruption in our ability to process delivery usage data, resulting in a reduced count of delivered minutes from 08:10 UTC to 09:31 UTC. We are working with our CDN vendor to understand if that usage will be backfilled. Any minutes that were unable to be processed will not be billed. We apologize for any inconvenience.
From Mux’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.mux.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Mux, started 2025-02-06 08:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Partial loss in delivery usage and billing data
- Vendor
- Mux
- Date
- URL
- https://rewindex.com/company/mux/incidents/kv9m128m65r3
Mux profileRecent Mux incidentsAll outages on February 6, 2025Mux in February 2025MarkdownJSON