Mux: Mux Data - Missing ASN and Geographic data for some views
Timeline of updates
- resolved
From 21:00 UTC on March 3rd until 12:42 UTC on March 4th, we experienced an issue with Mux Data’s geographic lookup service. A small number of Mux Data video views during this time were impacted, resulting in missing ASNs and geographic data (such as country, among other geographic metadata fields). The issue was resolved at 12:42 UTC on March 4th.
From Mux’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.mux.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Mux, started 2021-03-04 08:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Mux Data - Missing ASN and Geographic data for some views
- Vendor
- Mux
- Date
- URL
- https://rewindex.com/company/mux/incidents/g22vhblxm71w
Mux profileRecent Mux incidentsAll outages on March 4, 2021Mux in March 2021MarkdownJSON