Search

Companies / Mux / incidents

Mux: Mux Data beacon collection issues

Impact: majorStatus: resolvedStarted Resolved (2.6 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Mux reported a major Mux Data - Data Collection incident starting 2026-07-01 22:35 UTC, resolved 2026-07-02 01:13 UTC (2 h 37 min). View session data was delayed for a subset of customers between 22:12 UTC - 22:44 UTC, with no data loss. A fix was implemented.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Mux Data - Data Collection

Timeline of updates

  1. investigating

    We are investigating an issue with collecting Mux data beacons. Beginning 22:12 UTC, view session data will be delayed.

  2. monitoring

    A fix has been implemented and we are monitoring results. Delayed data was for a subset of customers between 22:12 UTC - 22:44 UTC. No data loss.

  3. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mux profile · Recent Mux incidents · Markdown · JSON