Mux: Asset Creation Slowness in Certain Region
Affected components: Mux Video - VOD
Timeline of updates
- investigating
We are currently investigating slowness in asset creation that affects limited number of assets in one of our North America cloud locations.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
The fix resolved the issue and asset creation back to operational.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
df893f6f26213af9…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Mux, started 2026-07-21 00:57 UTC, resolved after 19 min, 3 update(s).
- Title
- Asset Creation Slowness in Certain Region
- Vendor
- Mux
- Date
- URL
- https://rewindex.com/company/mux/incidents/2qjjbp891xrg
Mux profileRecent Mux incidentsAll outages on July 21, 2026Mux in July 2026MarkdownJSON