Mux change history: Video Playback Issues

Mux reported a major incident affecting Mux Video - Live and Mux Video - VOD, with playback errors or timeouts for some customers. It started at 2026-07-14 17:09 UTC and lasted 2 h 52 min, resolving at 2026-07-14 20:01 UTC; a fix was implemented at 2026-07-14 18:03 UTC.