Mode: Service Timeout Error
Timeline of updates
- resolved
Between approximately 3:55 AM and 4:15 AM PDT, users may have experienced service timeouts due to an AWS networking issue in the us-west-2 (Oregon) region.
The AWS outage temporarily disrupted outbound internet connectivity from the region, impacting our ability to communicate with external services. Based on our investigation, the issue was external to our infrastructure, and all services have since been fully restored following AWS's resolution of the incident.
Archive proof
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How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.modeanalytics.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Mode, started 2026-07-24 11:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Service Timeout Error
- Vendor
- Mode
- Date
- URL
- https://rewindex.com/company/mode/incidents/rl4nn5frp875
Mode profileRecent Mode incidentsAll outages on July 24, 2026Mode in July 2026MarkdownJSON