Mode: Intercom Outage
Affected components: Ticketing System - Intercom
Timeline of updates
- investigating
The Support Team is intermittently unable to access Intercom at this time. Please reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume operations for existing and new tickets in Intercom as soon as possible.
- resolved
Intercom access is recovering and the Support team will resume operations as normal.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-11-04 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
7b7b477297f79b5b…
Impact, status and times are the vendor’s own, as last archived. View on status.modeanalytics.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Mode, started 2025-04-24 20:20 UTC, resolved after 0 min, 2 update(s).
- Title
- Intercom Outage
- Vendor
- Mode
- Date
- URL
- https://rewindex.com/company/mode/incidents/dlb83qwbwcdf
Mode profileRecent Mode incidentsAll outages on April 24, 2025Mode in April 2025MarkdownJSON