# Mode: Intercom Outage

> Mode status incident “Intercom Outage” on 2025-04-24: impact minor (vendor’s label), 0 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mode/incidents/dlb83qwbwcdf
Last updated: 2025-04-24T20:20:33Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-24 20:20 UTC · Resolved: 2025-04-24 20:20 UTC · Duration: 0 min
- Updates: 2 · Affected components: Ticketing System - Intercom
- [Vendor status page: https://status.modeanalytics.com/incidents/dlb83qwbwcdf](https://status.modeanalytics.com/incidents/dlb83qwbwcdf)
- [Company: Mode](https://rewindex.com/company/mode.md)

## Timeline of updates

- **investigating** 2025-04-24 20:15 UTC: The Support Team is intermittently unable to access Intercom at this time. Please reach out to your Account Team to raise any priority issues, and they will alert us directly. We will resume operations for existing and new tickets in Intercom as soon as possible.
- **resolved** 2025-04-24 20:20 UTC: Intercom access is recovering and the Support team will resume operations as normal.

## Cite this

Status incident (vendor impact label: minor) posted by Mode, started 2025-04-24 20:20 UTC, resolved after 0 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/mode/incidents/dlb83qwbwcdf
- Citation: Mode, “Intercom Outage” (2025-04-24 20:20 UTC). Archived by Rewindex: https://rewindex.com/company/mode/incidents/dlb83qwbwcdf (CC BY 4.0).
- Markdown link: `[Mode: Intercom Outage (2025-04-24)](https://rewindex.com/company/mode/incidents/dlb83qwbwcdf)`


---
Canonical: https://rewindex.com/company/mode/incidents/dlb83qwbwcdf · Markdown: https://rewindex.com/company/mode/incidents/dlb83qwbwcdf.md · JSON: https://rewindex.com/api/v1/companies/mode/incidents/dlb83qwbwcdf · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:53:32.014Z