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CompaniesModeIncidents

Mode: AWS outage impacting Mode - elevated errors and delays

MinorStatus: resolvedStarted Resolved (0 min)3 updatesstatus.modeanalytics.com (opens in new tab)

Affected components: Data Source Connectivity - BridgeData Source Connectivity - Direct ConnectNotebooks: Python & RReport Run SchedulerReports and DashboardsSite and APISQL EditorThird Party Dependency

Timeline of updates

  1. monitoring

    We're aware of a widespread AWS outage in the US-EAST-1 region that may have caused errors and delays across Mode. The issue has since been resolved by AWS, and Mode services are operating normally. We will continue to monitor the situation. You can also follow the AWS updates at https://health.aws.amazon.com/health/status (opens in new tab) that began on Oct 20 12:11 AM PDT

  2. monitoring

    AWS had another incident ~30 mins ago. We are monitoring the situation closely. Users may experience degraded performance and/or errors.

  3. resolved

    The earlier AWS outage impacting Mode services has been resolved. All systems are operational, though some background jobs and scheduled runs may take additional time to clear as backlogs process. Please reach out to Support if you have any questions.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.modeanalytics.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Mode, started 2025-10-21 12:08 UTC, resolved after 0 min, 3 update(s).

Title
AWS outage impacting Mode - elevated errors and delays
Vendor
Mode
Date
URL
https://rewindex.com/company/mode/incidents/5b6mfvrq9lqn

Mode profileRecent Mode incidentsAll outages on October 21, 2025Mode in October 2025MarkdownJSON