# Mode: AWS outage impacting Mode - elevated errors and delays

> Mode status incident “AWS outage impacting Mode - elevated errors and delays” on 2025-10-21: impact minor (vendor’s label), 0 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mode/incidents/5b6mfvrq9lqn
Last updated: 2025-10-21T12:08:09Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-21 12:08 UTC · Resolved: 2025-10-21 12:08 UTC · Duration: 0 min
- Updates: 3 · Affected components: Data Source Connectivity - Bridge, Data Source Connectivity - Direct Connect, Notebooks: Python & R, Report Run Scheduler, Reports and Dashboards, Site and API, SQL Editor, Third Party Dependency
- [Vendor status page: https://status.modeanalytics.com/incidents/5b6mfvrq9lqn](https://status.modeanalytics.com/incidents/5b6mfvrq9lqn)
- [Company: Mode](https://rewindex.com/company/mode.md)

## Timeline of updates

- **monitoring** 2025-10-20 12:32 UTC: We're aware of a widespread AWS outage in the US-EAST-1 region that may have caused errors and delays across Mode. The issue has since been resolved by AWS, and Mode services are operating normally. We will continue to monitor the situation. You can also follow the AWS updates at https://health.aws.amazon.com/health/status that began on Oct 20 12:11 AM PDT
- **monitoring** 2025-10-20 14:53 UTC: AWS had another incident ~30 mins ago. We are monitoring the situation closely. Users may experience degraded performance and/or errors.
- **resolved** 2025-10-21 12:08 UTC: The earlier AWS outage impacting Mode services has been resolved. All systems are operational, though some background jobs and scheduled runs may take additional time to clear as backlogs process. Please reach out to Support if you have any questions.

## Cite this

Status incident (vendor impact label: minor) posted by Mode, started 2025-10-21 12:08 UTC, resolved after 0 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/mode/incidents/5b6mfvrq9lqn
- Citation: Mode, “AWS outage impacting Mode - elevated errors and delays” (2025-10-21 12:08 UTC). Archived by Rewindex: https://rewindex.com/company/mode/incidents/5b6mfvrq9lqn (CC BY 4.0).
- Markdown link: `[Mode: AWS outage impacting Mode - elevated errors and delays (2025-10-21)](https://rewindex.com/company/mode/incidents/5b6mfvrq9lqn)`


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Canonical: https://rewindex.com/company/mode/incidents/5b6mfvrq9lqn · Markdown: https://rewindex.com/company/mode/incidents/5b6mfvrq9lqn.md · JSON: https://rewindex.com/api/v1/companies/mode/incidents/5b6mfvrq9lqn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:18:50.248Z