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Modal change history

2Major incident
When (UTC)ChangeKind
Critical incident: Kimi K3 shared endpoint downtime
Modal’s Kimi K3 shared endpoint returned elevated 5xx errors in a vendor-rated critical outage starting 2026-10-14 22:17 UTC. It lasted 6 min and was resolved at 2026-10-14 22:23 UTC after Modal applied a mitigation; the endpoint was fully operational.
Major incident
Critical incident: Dashboard and sandbox outage
Modal reported a critical outage affecting its customer dashboard and sandboxes from 2026-09-16 18:29 UTC to 2026-09-16 18:43 UTC, lasting 14 min. Modal said it identified and remediated the issue at 18:39 UTC, then observed recovery and marked the incident resolved at 18:43 UTC; no specific cause was disclosed.
Major incident