Mixpanel: 504 errors for /import and other APIs that required Auth Service Accounts
Timeline of updates
- resolved
We had an incident where /import and other APIs that use Auth Service Accounts were running into 504 errors. This incident started at at 4:58pm PT and was fixed by 7:44pm PT. If you experienced any errors during this time, we ask that you replay the events that were sent with /import.
From Mixpanel’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on www.mixpanelstatus.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Mixpanel, started 2023-10-24 00:00 UTC, resolved after 0 min, 1 update(s).
- Title
- 504 errors for /import and other APIs that required Auth Service Accounts
- Vendor
- Mixpanel
- Date
- URL
- https://rewindex.com/company/mixpanel/incidents/6ltx7z44bn1y
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