# Mixpanel: 504 errors for /import and other APIs that required Auth Service Accounts

> Mixpanel status incident “504 errors for /import and other APIs that required Auth Service Accounts” on 2023-10-24: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mixpanel/incidents/6ltx7z44bn1y
Last updated: 2023-10-24T00:00:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-10-24 00:00 UTC · Resolved: 2023-10-24 00:00 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://www.mixpanelstatus.com/incidents/6ltx7z44bn1y](https://www.mixpanelstatus.com/incidents/6ltx7z44bn1y)
- [Company: Mixpanel](https://rewindex.com/company/mixpanel.md)

## Timeline of updates

- **resolved** 2023-10-24 00:00 UTC: We had an incident where /import and other APIs that use Auth Service Accounts were running into 504 errors. This incident started at at 4:58pm PT and was fixed by 7:44pm PT. If you experienced any errors during this time, we ask that you replay the events that were sent with /import.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Mixpanel, started 2023-10-24 00:00 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mixpanel/incidents/6ltx7z44bn1y
- Citation: Mixpanel, “504 errors for /import and other APIs that required Auth Service Accounts” (2023-10-24 00:00 UTC). Archived by Rewindex: https://rewindex.com/company/mixpanel/incidents/6ltx7z44bn1y (CC BY 4.0).
- Markdown link: `[Mixpanel: 504 errors for /import and other APIs that required Auth Service Accounts (2023-10-24)](https://rewindex.com/company/mixpanel/incidents/6ltx7z44bn1y)`


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Canonical: https://rewindex.com/company/mixpanel/incidents/6ltx7z44bn1y · Markdown: https://rewindex.com/company/mixpanel/incidents/6ltx7z44bn1y.md · JSON: https://rewindex.com/api/v1/companies/mixpanel/incidents/6ltx7z44bn1y · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:07:49.739Z