Miro: Intermittent Issues with User Registration and Login
Miro reported a major incident causing intermittent registration and login errors for a small percentage of users, starting 2026-08-31 14:31 UTC and resolved at 2026-08-31 15:57 UTC, lasting 1 h 25 min. Miro implemented a fix and confirmed full recovery; users encountering registration errors were advised to refresh and retry.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: 01JD29VHP0EGNXEFZ5BSN83P5E
Timeline of updates
- identified
We are currently identifying an issue affecting a small percentage of users attempting to log in or register. Some users may encounter an error when trying to sign up or sign in to Miro. Workaround: If you encounter an error during registration, please refresh the page and try again. A subsequent attempt should be successful. Our engineering team is actively looking into the root cause, and we will provide another update shortly. We apologize for any inconvenience this may cause.
- monitoring
We have successfully implemented a fix and closely monitored the results. We can confirm that user registration and login processes are fully recovered and functioning normally. Thank you for your patience while we worked to resolve this issue.
- resolved
The issue affecting user registrations and logins has been resolved. Normal system operations have resumed.
Rewindex changes for this incident
- Major incident: Intermittent Issues with User Registration and Login 2026-08-31 14:31 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.miro.com (opens in new tab). Miro profile · Recent Miro incidents · Markdown · JSON