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Microsoft 365: Users may be unable to connect to multiple Microsoft 365 services

MinorStatus: resolvededitedStarted Resolved (36 min)1 update

Timeline of updates

  1. investigating

    Title: Users may be unable to connect to multiple Microsoft 365 services

    User impact: Users may be unable to connect to multiple Microsoft 365 services.

    More info: Potentially impacted services include:
    - Exchange Online
    - Microsoft Teams
    - SharePoint Online
    - Microsoft Copilot 365
    - Microsoft Defender XDR

    Current status: We’re investigating an issue impacting multiple Microsoft 365 services and we've determined the affected infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors. We're restarting and repairing impacted portions of this infrastructure to restore capacity, and reviewing an unexpected increase in a specific type of service traffic to determine whether it's contributing to the elevated load. In parallel, we're evaluating options to redirect traffic to alternate infrastructure to expedite relief.

    Scope of impact: This issue may affect users attempting to access the affected Microsoft 365 services.

    Next update by: Thursday, November 12, 2026, at 8:30 PM UTC

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Cite this

Status incident (vendor impact label: minor) posted by Microsoft 365, started 2026-11-12 18:32 UTC, resolved after 36 min, 1 update(s); edited after publishing.

Title
Users may be unable to connect to multiple Microsoft 365 services
Vendor
Microsoft 365
Date
URL
https://rewindex.com/company/microsoft-365/incidents/64e65f9acce2f70c

Microsoft 365 profileRecent Microsoft 365 incidentsAll outages on November 12, 2026Microsoft 365 in November 2026MarkdownJSON