Mezmo change history: Search and Live Tail Intermittent Failures

Mezmo reported a major incident affecting Web UI searches and Live Tail from 2021-08-19 13:56 UTC to 2021-08-19 20:48 UTC, lasting 6 h 52 min. Intermittent failures affected some customers; about 12% also experienced delays before newly submitted logs were available for searching, graphing, and timelines. Mezmo took remedial action and reported all services fully operational.