rewindex

CompaniesMetabase CloudIncidents

Metabase Cloud: Issues creating new instances in Metabase Cloud

No impact listedStatus: resolvedStarted Resolved (-542 min)1 updatestspg.io (opens in new tab)

Timeline of updates

  1. resolved

    A customer alerted us about instances not being created on our Cloud environment. After some investigations, our engineers detected that an endpoint in our Docker image registry was returning a 500 error status so our customers were receiving the emails about instance creation but there was no instance at all. Systems should be back to normal now.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Metabase Cloud, started 2021-06-21 20:02 UTC, resolved after -542 min, 1 update(s).

Title
Issues creating new instances in Metabase Cloud
Vendor
Metabase Cloud
Date
URL
https://rewindex.com/company/metabase-cloud/incidents/21z5vzjbfrfx

Metabase Cloud profileRecent Metabase Cloud incidentsAll outages on June 21, 2021Metabase Cloud in June 2021MarkdownJSON