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MessageBird (Bird): WhatsApp message delivery issues

Impact: minorStatus: resolvedStarted Resolved (4.2 h)3 updatesSource: stspg.io (opens in new tab)

Affected components: Connectivity Platform - WhatsApp ChannelWhatsApp ChannelChannels - Asia (India)CRM - Channels - Asia (India)Channels - EuropeCRM - Channels - EuropeChannels - US (West)CRM - Channels - US (West)

Timeline of updates

  1. investigating

    We are investigating increased WhatsApp message delivery failures caused by connectivity issues with Meta services. Customers may experience delays or failures when sending WhatsApp messages. Our team is actively monitoring the situation and working to mitigate the impact. We will provide further updates as more information becomes available.

  2. identified

    We are continuing to monitor increased WhatsApp message delivery failures caused by ongoing disruptions in Meta’s services, as confirmed by Meta.

  3. resolved

    This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). MessageBird (Bird) profile · Recent MessageBird (Bird) incidents · Markdown · JSON