Companies/MessageBird (Bird)/Incidents

MessageBird (Bird): Increased Error rates on USA Bird Platform API

Affected components: Bird Platform

Timeline of updates

1. investigating2026-09-26 15:59 UTC

   We are investigating an issue with the USA Bird Platform API. We are seeing increased Error codes returning.

2. identified2026-09-26 16:06 UTC

   We have found the cause of the issue cycling the bad instances. Recovery expected soon.

3. monitoring2026-09-26 16:11 UTC

   We are monitoring the systems while they recover. All errors have stopped and all queues are recovering.

4. resolved2026-09-26 16:17 UTC

   Thank you for your patience. We are seeing a full recovery. No more errors are being returned, and all queues have caught up.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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