# MessageBird (Bird): Increased Error rates on USA Bird Platform API

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-26 15:59 UTC · Resolved: 2026-09-26 16:17 UTC · Duration: 19 min
- Updates: 4 · Affected components: Bird Platform
- [Vendor status page: https://stspg.io/lsvswgr44jg2](https://stspg.io/lsvswgr44jg2)
- [Company: MessageBird (Bird)](https://rewindex.com/company/messagebird-bird.md)

## Timeline of updates

- **investigating** 2026-09-26 15:59 UTC: We are investigating an issue with the USA Bird Platform API.  We are seeing increased Error codes returning.
- **identified** 2026-09-26 16:06 UTC: We have found the cause of the issue cycling the bad instances. Recovery expected soon.
- **monitoring** 2026-09-26 16:11 UTC: We are monitoring the systems while they recover.  All errors have stopped and all queues are recovering.
- **resolved** 2026-09-26 16:17 UTC: Thank you for your patience. We are seeing a full recovery. No more errors are being returned, and all queues have caught up.


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Canonical: https://rewindex.com/company/messagebird-bird/incidents/nyp4wdw69c5b · Markdown: https://rewindex.com/company/messagebird-bird/incidents/nyp4wdw69c5b.md · JSON: https://rewindex.com/api/v1/companies/messagebird-bird/incidents/nyp4wdw69c5b · Generated 2026-10-19T23:36:47.802Z