MessageBird (Bird): SMS processing disruption

No impact listedStatus: resolvedStarted 2026-09-10 10:27 UTCResolved 2026-09-10 10:27 UTC (0 min)1 updatestspg.io

Affected components: Connectivity Platform - SMS - Connectivity - APACSMS - Connectivity - APACConnectivity Platform - SMS - Connectivity - LATAMSMS - Connectivity - LATAMConnectivity Platform - SMS - Connectivity - NORAMSMS - Connectivity - NORAMConnectivity Platform - SMS - Connectivity - EMEASMS - Connectivity - EMEA

Timeline of updates

resolved2026-09-10 10:27 UTC
Between 9:48 and 9:57 UTC, some SMS messages were not processed as expected for the Engagement Platform. The issue has been resolved, and normal SMS processing has resumed.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Oct 17
First version captured 18:22 UTC
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on Oct 19, 23:18 UTC. Record hash face3b55658d5c34…
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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by MessageBird (Bird), started 2026-09-10 10:27 UTC, resolved after 0 min, 1 update(s).

Title: SMS processing disruption
Vendor: MessageBird (Bird)
Date: 2026-09-10 10:27 UTC
URL: https://rewindex.com/company/messagebird-bird/incidents/52f6jsyc4jq6

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