CompaniesMessageBird (Bird)Monthly reportsJuly 2024
MessageBird (Bird) in July 2024: incidents, uptime and changes
Vendor-reported outage time 8 h 44 min, incident time 13 h 4 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 3 · Minor 5 · No impact listed 2
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Conversations API & Connectivity Dashboard is experiencing problems | Critical | 2.0 h | resolved | 07-10 | |
| Connectivity Platform: Inbox Dashboard Not Loading | Critical | 12 min | resolved | 07-10 | |
| Outbound Messaging Delayed | Critical | 6.5 h | resolved | 07-26 |
Other incidents 7
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| EU workspaces are Experiencing errors with listing page on BirdCRM | Minor | 34 min | resolved | 07-02 | |
| EU Workspaces experiencing problems with listing pages. | Minor | 50 min | resolved | 07-02 | |
| For users of "Inbox Agent" role, When an end-user quotes a Whatsapp message while sending a reply, the reply doesn't appear on inbox. Other platforms and other Whatsapp messages continue to function properly. | No impact listed | 29 min | resolved | 07-04 | |
| Shopify products not appearing in BirdCRM | Minor | 42 min | resolved | 07-04 | |
| Campaigns without segments are currently failing to execute | Minor | 11 min | resolved | 07-23 | |
| Inbox Agent Insights Live Monitoring Reports Not Available | Minor | 2.0 h | resolved | 07-23 | |
| Webhooks are delayed. | No impact listed | 8.7 h | resolved | 07-24 |
Cite this
MessageBird (Bird) posted 10 status incidents in July 2024 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- MessageBird (Bird) in July 2024
- Vendor
- MessageBird (Bird)
- Date
- URL
- https://rewindex.com/company/messagebird-bird/2024/07