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Mattermost: Incident with Community

Impact: criticalStatus: resolvedStarted Resolved (1.2 h)5 updatesSource: stspg.io (opens in new tab)
Summary

Mattermost reported a critical incident affecting Community availability from 2022-12-07 12:40 UTC to 2022-12-07 13:54 UTC, lasting 1 h 14 min. The vendor applied mitigations and confirmed resolution; no specific cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Community

Timeline of updates

  1. investigating

    We are investigating reports of degraded availability for Community We’re investigating the cause and will provide more information as soon as it's available.

  2. monitoring

    We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.

  3. investigating

    We are still investigating issues with Community availability. We are continuing to investigate the cause and will provide more information as soon as it's available.

  4. monitoring

    We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.

  5. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mattermost profile · Recent Mattermost incidents · Markdown · JSON