# Mattermost: Incident with Community

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2022-12-07 12:40 UTC · Resolved: 2022-12-07 13:54 UTC · Duration: 1.2 h
- Updates: 5 · Affected components: Community
- [Vendor status page: https://stspg.io/cnzpyx1zpwk2](https://stspg.io/cnzpyx1zpwk2)
- [Company: Mattermost](https://rewindex.com/company/mattermost.md)

## Summary

Mattermost reported a critical incident affecting Community availability from 2022-12-07 12:40 UTC to 2022-12-07 13:54 UTC, lasting 1 h 14 min. The vendor applied mitigations and confirmed resolution; no specific cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2022-12-07 12:40 UTC: We are investigating reports of degraded availability for Community We’re investigating the cause and will provide more information as soon as it's available.
- **monitoring** 2022-12-07 13:07 UTC: We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.
- **investigating** 2022-12-07 13:08 UTC: We are still investigating issues with Community availability. We are continuing to investigate the cause and will provide more information as soon as it's available.
- **monitoring** 2022-12-07 13:31 UTC: We've applied a mitigation to resolve the identified issue. Will update further when confirmed that this has resolved the issue.
- **resolved** 2022-12-07 13:54 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2022-12-07 12:40 UTC: [Critical incident: Incident with Community](https://rewindex.com/change/i48154d5f8524d2.md)


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Canonical: https://rewindex.com/company/mattermost/incidents/vng6lw07yjmr · Markdown: https://rewindex.com/company/mattermost/incidents/vng6lw07yjmr.md · JSON: https://rewindex.com/api/v1/companies/mattermost/incidents/vng6lw07yjmr · Generated 2026-10-18T10:41:28.616Z