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Mattermost: Delay on new cloud workspace signups

Affected components: Cloud Sign-UpSign-Up

Timeline of updates

1. investigating2021-04-13 20:36 UTC

   We are currently experiencing a delay in Cloud sign-ups due to an AWS API operational issue

2. identified2021-04-13 20:59 UTC

   We are checking/monitoring which components in our platform are affected from the AWS issue.

3. monitoring2021-04-13 22:58 UTC

   AWS API errors have decreased but are not entirely resolved. Sign-ups should not be affected any more but we're continuing to monitor the situation.

4. monitoring2021-04-13 23:00 UTC

   We are continuing to monitor for any further issues.

5. resolved2021-04-13 23:01 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mattermost profile · Recent Mattermost incidents · Markdown · JSON