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Materialize: Upstream vendor causing authentication related issues

MajorStatus: resolvedStarted Resolved (1.1 h)4 updatesstatus.materialize.com (opens in new tab)

Affected components: aws/eu-west-1aws/eu-west-1aws/us-east-1aws/us-east-1aws/us-west-2aws/us-west-2

Timeline of updates

  1. investigating

    We are seeing issues across the platform potentially caused by an outage of an upstream vendor. We are actively investigating and looking into mitigations.

  2. identified

    We’ve determined that this issue is related to an outage of our authentication provider and is limited to pgwire authentication. Sources and sinks continue to run as expected, and we do not expect this issue to impact data freshness. We are continuing to monitor the situation and work toward a resolution.

  3. monitoring

    We’re seeing pgwire authentication recover and are continuing to monitor the situation to ensure service remains stable.

  4. resolved

    Upstream authentication vendor has fully resolved their incident. All impacted systems have recovered.

Changes Rewindex caught on this incident

Impact, status and times are the vendor’s own, as last archived. View on status.materialize.com (opens in new tab).

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