ChangesMaterializeUpstream vendor causing authentication related issues
Materialize: Major incident: Upstream vendor causing authentication related issues
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Materialize removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Upstream vendor causing authentication related issues
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-08-20 13:31 UTC
Before: not present
After: 2026-08-20 14:39 UTC
Before: not present
After: We are seeing issues across the platform potentially caused by an outage of an upstream vendor. We are actively investigating and looking into mitigations.
Before: not present
After: We’ve determined that this issue is related to an outage of our authentication provider and is limited to pgwire authentication. Sources and sinks continue to run as expected, and we do not expect this issue to impact data freshness.
We are continuing to monitor the situation and work toward a resolution.
Before: not present
After: We’re seeing pgwire authentication recover and are continuing to monitor the situation to ensure service remains stable.
Before: not present
After: Upstream authentication vendor has fully resolved their incident. All impacted systems have recovered.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Thursday, August 20
1 incident change
- MajorMajor incident
Upstream vendor causing authentication related issuesthis change