Mapbox: Navigation SDK routing failures
Timeline of updates
- resolved
On August 20 at 19:30 UTC an update to the backend Directions API routing service was deployed that triggered elevated rates of errors and crashing exceptions in certain versions of the Navigation SDK. The API update was rolled back and returned to a healthy state by 05:00 UTC on August 21 and affected customers should already see recovery.
From Mapbox’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.mapbox.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Mapbox, started 2020-08-20 23:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Navigation SDK routing failures
- Vendor
- Mapbox
- Date
- URL
- https://rewindex.com/company/mapbox/incidents/v43rj0fm0hkj
Mapbox profileRecent Mapbox incidentsAll outages on August 20, 2020Mapbox in August 2020MarkdownJSON