# Mapbox: Navigation SDK routing failures

> Mapbox status incident “Navigation SDK routing failures” on 2020-08-20: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/mapbox/incidents/v43rj0fm0hkj
Last updated: 2020-08-20T23:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-08-20 23:30 UTC · Resolved: 2020-08-20 23:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.mapbox.com/incidents/v43rj0fm0hkj](https://status.mapbox.com/incidents/v43rj0fm0hkj)
- [Company: Mapbox](https://rewindex.com/company/mapbox.md)

## Timeline of updates

- **resolved** 2020-08-20 23:30 UTC: On August 20 at 19:30 UTC an update to the backend Directions API routing service was deployed that triggered elevated rates of errors and crashing exceptions in certain versions of the Navigation SDK. The API update was rolled back and returned to a healthy state by 05:00 UTC on August 21 and affected customers should already see recovery.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Mapbox, started 2020-08-20 23:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/mapbox/incidents/v43rj0fm0hkj
- Citation: Mapbox, “Navigation SDK routing failures” (2020-08-20 23:30 UTC). Archived by Rewindex: https://rewindex.com/company/mapbox/incidents/v43rj0fm0hkj (CC BY 4.0).
- Markdown link: `[Mapbox: Navigation SDK routing failures (2020-08-20)](https://rewindex.com/company/mapbox/incidents/v43rj0fm0hkj)`


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Canonical: https://rewindex.com/company/mapbox/incidents/v43rj0fm0hkj · Markdown: https://rewindex.com/company/mapbox/incidents/v43rj0fm0hkj.md · JSON: https://rewindex.com/api/v1/companies/mapbox/incidents/v43rj0fm0hkj · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:55:03.818Z