Mapbox: Missing or incorrect road closure data for Traffic V1 API and Matrix API
Affected components: Data Services - Traffic Congestion Visual LayerTraffic Congestion Visual LayerAPINavigation - API
Timeline of updates
- identified
We are investigating degraded performance for the Matrix API and Traffic Maps v1. Customers of these services may experience missing or incorrect road closure data. We have identified the root cause and are working towards a solution.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
ff7b83c44eb7371d…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Mapbox, started 2023-09-05 21:00 UTC, resolved after 3.0 h, 2 update(s).
- Title
- Missing or incorrect road closure data for Traffic V1 API and Matrix API
- Vendor
- Mapbox
- Date
- URL
- https://rewindex.com/company/mapbox/incidents/922lrnzt9lvl
Mapbox profileRecent Mapbox incidentsAll outages on September 5, 2023Mapbox in September 2023MarkdownJSON