Mailjet: Login issues with Mailjet Application and Intermittent Errors on REST API
Affected components: REST APIForm BuilderMailjet EmbeddedMailjet AppEvent API
Timeline of updates
- investigating
We are currently investigating this issue.
- investigating
We are continuing to investigate this issue.
- investigating
We are continuing to investigate this issue.
- identified
The issue has been identified and a fix is being implemented.
- identified
We are continuing to work on a fix for this issue.
- identified
We are continuing to work on a fix for this issue.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved.
Changes Rewindex caught on this incident
- Sep 4, 2025Critical incident: Login issues with Mailjet Application and Intermittent Errors on REST API
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured 18:53 UTC
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on Oct 20, 00:41 UTC. Record hash
8a12958fa4cc0e2f…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).