Companies/Loops/Incidents

Loops: increased rate of 500 level responses

Affected components: APIEmail Sending - LoopsLoopsAppCampaignsEmail Sending - CampaignsEmail Sending - TransactionalTransactionalWebhooks

Timeline of updates

1. investigating2025-08-20 17:30 UTC

   We are currently investigating this issue.

2. investigating2025-08-20 17:45 UTC

   we have applied a change and are continuing to monitor

3. resolved2025-08-20 18:51 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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