# Loops: increased rate of 500 level responses

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-08-20 17:30 UTC · Resolved: 2025-08-20 18:51 UTC · Duration: 1.4 h
- Updates: 3 · Affected components: API, Email Sending - Loops, Loops, App, Campaigns, Email Sending - Campaigns, Email Sending - Transactional, Transactional, Webhooks
- [Vendor status page: https://stspg.io/g2nd0rzj0k1c](https://stspg.io/g2nd0rzj0k1c)
- [Company: Loops](https://rewindex.com/company/loops.md)

## Timeline of updates

- **investigating** 2025-08-20 17:30 UTC: We are currently investigating this issue.
- **investigating** 2025-08-20 17:45 UTC: we have applied a change and are continuing to monitor
- **resolved** 2025-08-20 18:51 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/loops/incidents/y55rm637spj3 · Markdown: https://rewindex.com/company/loops/incidents/y55rm637spj3.md · JSON: https://rewindex.com/api/v1/companies/loops/incidents/y55rm637spj3 · Generated 2026-10-20T00:05:13.883Z